Vacancies at Lancet – Receptionist

Website Lancet Laboratories

Job Description:

Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.

Job Responsibilities:

  • Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
  • Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
  • Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
  • Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
  • Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
  • Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
  • Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.

Job Requirements:

  • Ability to work in a pressured environment
  • Ability to cope with nervous / distressed patients
  • Administrative skills
  • Attention To Detail
  • Adherence to company dress code

Qualification & Experience:

  • Bsc Degree Advantageous
  • Grade 12
  • 0-1 Yrs Relevant Working Experience

Job Details:

Company: Lancet Laboratories

Vacancy Type:  Full Time

Job Location: Umhlanga, KwaZulu-Natal, SA

Application Deadline: N/A

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