Telkom Online Application – Specialist

Website Telkom

Job Responsibilities:

  • Drive compliance as per Telkom policies (10%) – Ensure absolute integrity – Apply and abide by governance policies and policies
  • Manages people performance and development (10%) – Develop staff/ customers – Provide complex technical support- Transfer technical skills
  • Drive Operational efficiencies (40%)
  • Responsible for the integration and execution of business drivers and key business objectives (20%) – Compile policies and procedures, guidelines and specifications applicable to Networks and Services – Conduct special investigations – Develop technical operational plans – Customize/ operationalize solution/ service – Maintain systems
  • Ensure service or network availability and performance – Manage projects – Improve network/ service and platform performance – Research Technology, Solutions and
  • Services – Upgrade network services and platforms
  • Manages the development of budgets, expenditure and performance reporting (10%) – Generate statistics – Provide reports – Supplier contract management – Service level agreement management
  • Liaise with role players
  • Manages internal & external customer relationships (10%) – Coordinate vendor/ contractor service – Maintain support contracts – Provide high level support

Job Requirements:

  • Planning; Problem Solving Report Writing Techniques; Telephone Etiquette; Technical Equipment Handling; System Thinking Decision Making
  • Technologies; Operations Management; Relevant Technology, Troubleshooting Techniques; Service Environment Technical Infrastructure;
  • Analytical; Coaching; Computer Applications; Communication; Decision Making; Facilitating Techniques; Interpersonal; Organizing Techniques;
  • Business Plan; Implement, Configure & Support Internetwork on relevant Technologies; Information & Communications Technology (ICT) Fundamentals;
  • Internetworking Architectures, Protocols & Topologies Network Environment; Network & Service Management; Network, Product & Services
  • Telkom Policies & Procedures; Telecommunication Network

Qualification & Experience:

  • Relevant vendor certification
  • Year Electrical Engineering degree/ diploma (at least at NQF level 6) and/ or relevant vendor certification
  • 5 years relevant Technical experience

Job Details:

Company: Telkom

Vacancy Type:  Full Time

Job Location: Centurion, Gauteng, SA

Application Deadline: N/A

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