
Website Telesure Investment Holdings - TIH
Job Responsibilities:
- Achieve operational requirements and service delivery through effective time and attendance management.
- Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.).
- Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.
- Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction.
- Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
- Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
- Responsible for individual actions and the delivery of high quality standards.
- Deliver the Telesure Service Way through personal effort and through others.
- Deliver efficient customer service levels through effective call management.
Qualification & Experience:
- The appropriate FAIS accreditation and RE
- At least 1- 2 years sales experience, preferably in the short term or long term insurance industry
- SAQA Accredited Equivalent – It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent
- NQF level required for this role at time of application.
- Matric / Grade 12/ SAQA Accredited Equivalent*
- A relevant 3 year Business related Degree / Diploma
Job Details:
Company: Telesure Investment Holdings – TIH
Vacancy Type: Full Time
Job Location: Durban, KwaZulu-Natal, SA
Application Deadline: N/A
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