Standard Bank Vacancies near me – Team Leader

Website Standard Bank

Job Description:

To provide proactive sales and service management to Direct CST customers by identifying and implementing value adding financial product solutions from a range of standard offerings. This includes proactively managing and selling to new and existing customers.

Job Responsibilities:

  • Number of reworks (Credit Applications) /Declined applications / slow approval rate / TAT on all product applications.
  • Bad Debt ratios and measures
  • Retention of satisfied, well-informed customers as measured by Customer Evaluation (NPS)
  • Up sell and cross sell targets adhered to
  • Staff engagement feedback results
  • Watch List management and proper reporting/monitoring
  • Revenue optimization
  • Consumer education.
  • Improve activation rate and reduce dormancy
  • Efficiency within Direct CST
  • 100% KYC’ed clients within Direct CST.
  • Leads followed up quickly and converted into actual sales

Qualification & Experience:

  • Type of qualification: First Degree
  • Field of study: Business Commerce – NQF6 /NQF7
  • Relevant FAIS Qualification.

Job Details:

Company: Standard Bank

Vacancy Type:  Full Time

Job Location: Gqeberha, Eastern Cape., SA

Application Deadline: N/A

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