Standard Bank Teller Vacancies – Senior Designer

Website Standard Bank

Job Description:

To identify and implement plans to facilitate the seamless operation of IT Experience Design. To identify challenges and barriers to the achievement of experience design outcomes, and to devise and implement associated solutions.

Job Responsibilities:

  • Lead Experience Design Teams according to the Bank’s leadership principles and values, including employee lifecycle from recruitment through to exit, performance management, training and development, discipline and grievance management, retention and reward and people administration, to ensure a high performance culture.
  • Utilise the approved technologies employed by the Experience Design team to meet work outcomes, and identify how technologies can be applied differently to enhance the delivery of tasks.
  • Adhere to Group minimum standards for vendor selection and participate in the selection of the most appropriate vendor with required expertise.
  • Develop moderately complex design solutions through a solid understanding of device and ecosystem platforms to assure good customer experience by utilising various design and research methods to understand customer needs, friction points and decision-making processes.
  • Implement the identified processes and measures that support scalable solutions for challenges such as growing and leveraging skilled design teams, and creating the foundation for quality design by making design tools, hardware and software available, so that designers can focus on designing and researching.
  • Provide insight into the design, management and implementation of relevant policies, processes and systems in order to facilitate the management of risks.

Qualification & Experience:

  • 5-7 years demonstrated workplace experience within the area of specialisation with evidence of contribution to the experience design practice.
  • IT/Visual Arts or Content writing related degree

Job Details:

Company: Standard Bank

Vacancy Type:  Full Time

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

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