Shoprite Online Job Application – Business Analyst

Job Description:

The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements, providing alternatives and making recommendations. This role plays an instrumental role in the delivery teams to ensure that solutions are delivered according to the business requirements

Job Responsibilities:

• Devises, initiates and drives effective small to meduim change initiatives in own area or department.
• Understand and analyse the current business environment.
• Operate confidently within business strategy, current trends and developments in the retail industry.
• Assess risks, costs and potential benefits of alternative business process designs.
• Develop business rules and monitor the implementation of these rules in the development of the various application systems.
• Collaborate with user stakeholders in satisfying these requirements.
• Propose and document process improvements where appropriate and provide alternatives / options.
• Analyse and understand the customers (Internal and external) that are impacted, through the use of user journeys, research and/or spending time in the various operational areas.
• Analyse and document user requirements and assess the business implication of these to the business process involved.
• Improve and maintain the systems and operational processes within a specific domain.

Job Requirements:

• Confidently provide solutions and ensure an understanding of scope by business user.
• Implement feasible techniques to elicit and analyse business problems and translate them into business requirements.
• Evaluate technical solutions and business processes against business requirements.
• Facilitate and co-ordinate User Acceptance Testing – extract feedback and learnings and input back into relevant IT solution teams.
• Research, document and prepare business cases. Review and advise on various business cases which will align with the business strategies of the organisation (including feasibility and business benefits).
• Actively investigate and recommend opportunities to optimize the business’ offering and add value to our customers through the solutions we provide.
• Analyse and document project risks – recommend risk mitigation strategies.

Qualification & Experience:

• Experience working within all aspects of the Software Development Life Cycle (SDLC).
• Good process modelling skills • Excellent communication, both written and verbal • Effective relationship management and collaboration skills
• Good business and IT acumen • Self-starter, with a can-do attitude • Customer focused • Analytical thinking
• Results driven • Good planning and time management skills 3+ years experience in Retail store processes and practices
• Degree or Diploma with 3 to 5 years related experience.

Job Details:

Company: The Shoprite Group of Companies

Vacancy Type:  Full Time

Job Location: Brackenfell, Western Cape, SA

Application Deadline: N/A

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