Sanlam Sales Consultant Vacancies – Manager Merit & Field Motor

Website Sanlam

Job Description:

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

Job Responsibilities:

  • Build and maintain relationships with Santam Motor claims service providers.
  • The incumbent will be specifically responsible for execution and building relationships across divisions, external stakeholders, intermediaries and clients.
  • Responsible for management of service levels and quality of claims.
  • Meet the prescribed client delight satisfaction and net promoter scores.
  • Influencing and fostering a culture of performance aimed at world class service.
  • Responsible for the continuous development and performance of reporting Field Assessors in the Claims division.

Job Requirements:

  • Reasoning skills
  • Excellent negotiation skills
  • Excellent interpersonal skills
  • Excellent leadership skills
  • Good communication skills (verbal and written)
  • Ability to articulate complex or technical concepts and issues in business terms.
  • Strong conflict management, negotiation and communication skills.
  • Strong leadership skills.

Qualification & Experience:

  • Must be computer literate
  • Relevant Insurance related qualifications
  • Valid driver’s license code EB (08)
  • Motor accident investigation and technical experience
  • Relevant post Matric qualification
  • 5 years’ experience in short-term insurance services and products
  • Experience in managing a team on 2IC level.
  • Degree or Diploma with up to 5 – 7 years related experience

Job Details:

Company: Sanlam

Vacancy Type:  Full Time

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

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