Job Description: This position is accountable for the administration work at membership department, capturing of application policies on the system. Job Responsibilities: Indexing, Filing, scanning and linking application forms. Ensuring that all membership queries from internal and external clients are attended within 48 hours. Ensuring that amendments on existing membership data are processed as per the client`s request within the agreed turnaround times. Ensuring that membership data is 100% accurate on the system and well maintained. Underwriting of new members who join Safrican funeral schemes. Compiling and sending out of correct billing schedules to clients. Assisting clients with queries i.e. walk-in, telephone, fax and e-mail. Ensuring data integrity and that membership certificates are checked for accuracy prior to distribution. Balances monthly billing schedules after changes have been implemented into system. Ad hoc requests from Team Leader and Manager Capturing new application forms on the system. Issuing of policy documents to individual clients and schemes Ensuring that customers are confident that fair treatment is central to the company culture. Job Requirements: Basic Insurance understanding 1-2 years’ experience in administration or client service environment Administrative Diploma/Certificate Listening skills Computer Literacy; (advanced ms excel, word & outlook). Accuracy in Detail Product knowledge Written and verbal communication skills (speaking knowledge of English and at least 2 other national African languages) Matric Qualification & Experience: Team orientated Good verbal and written communication skills. Pay attention to detail Very focussed, dedicated, motivated & results driven. Must be able to handle & work under pressurized environment. Ability to maintain efficient office workflow and administrative processes. Adapting and responding to change Reliability in terms of adherence to deadlines. Accurate and excellent data capturing. Client service orientation Job Details: Company: Sanlam Vacancy Type: Full Time Job Location: Johannesburg, Gauteng, SA Application Deadline: N/A Apply Here Vacancieshut.com
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