
Website Old Mutual
Job Description:
Responsible for analysing, evaluating, categorising, and requirements management and/or rejection of business based on both pre-defined risk evaluation and knowledge based acumen for all assigned accounts within the divisional portfolio
Job Responsibilities:
- Classify transactions according to commodity type criteria and upfront requirements management.
- Adhere to organisational mandates.
- Ensure effective complaint resolution within required timelines.
- Provide excellent service to internal and external customers by adhering to underwriting procedures and turnaround times for new business.
- Ensure and contribute to achieving portfolio and organisational customer satisfaction targets.
- Identify, analyse and create new business transactions.
- Perform risk and contract evaluation on business using rating guidelines, industry and occupational classifications, financial statements, manual rating, surveys recommendations, experience information (e.g. premium, claims, reserves, rate history and average exposure) for all assigned accounts.
- Report any suspected fraud, misrepresentation and / or dishonesty.
- Identify and decline quote requests that are not in line with underwriting requirements.
- Ensure that all stakeholder communication is clear, timeous, and addresses the initial request.
- Follow up with the requestor if information provided is lacking or the request/instruction is unclear.
Job Details:
Company: Old Mutual
Vacancy Type: Full Time
Job Location: Pinelands, Western Cape, SA
Application Deadline: N/A
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