
Website Netcare
Job Description:
The Credit controller (WCA/Private/Foreign) is responsible to ensure that all COID, private and foreign cases meet the admission criteria and isresponsible for; employers incident report (WCL4), first medical report (WCL2), the collation, scanning and attachment of all the necessary supporting documentation, through successful engagement with all relevant stakeholders in a timely and professional manner to ensure the successful collection of proceeds due.
Job Responsibilities:
- Ensure compliance to CSA scores applicable to area, understand deviations, assess new ideas, implement an action plan with manager and report on outcomes (Triple Aim).
- Analyse error report on a weekly basis and action errors accordingly.
- Agree and Implement action plans to ensure continuous business process and quality improvements.
- Actively participate in achieving hospital WCA/private/ foreign Debtors Sales Outstanding targets.
- Ensure compliance to Netcare’s standard operating procedures applicable to credit control.
- Upon admission, and where applicable, process Medical Aid co-payment write off journals based on approvals received from Hospital General Manager
- Adhere to patient privacy protocol in line with the Netcare standard operating procedure.
- Provide proper explanation of Netcare’s terms and conditions, as required by Consumer Protection Act.
- Comply with medical regulations with regard to P1 and emergency / trauma admissions.
Job Requirements:
- Minimum 3 years’ credit control experience in the healthcare environment.
- Proven ability to provide superior Customer Service Experience.
Qualification & Experience:
- Grade 12 or equivalent of NQF level 4 Qualification
- Intermediate computer literacy: Excel, Word and Outlook.
- Comprehensive knowledge of SAP, or relevant software systems used by facility.
- Knowledge of relevant applications e.g. Umehluko, Guarantee of payment letters, estimations etc.
- Working knowledge COID Gazette rules and regulations.
- General understanding of COID/ private/ foreign documents required and billing rules.
- Comprehensive knowledge of admissions and credit control procedures.
- Understand patient confidentiality
Job Details:
Company :Netcare
Vacancy Type: Full Time
Job Location: Western Cape, Cape Town, South Africa
Application Deadline: N/A
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