Mr Price Packer Jobs – Sales Associate

Website Mr Price Group

Job Description:

The Sales Associate will be responsible for the provision of a world class customer experience by actively facilitating the achievement of mr price money’s in-store strategic objectives. The key focus of this role will amongst others include the demonstration of outstanding customer service, by promoting and selling of all mr price money’s products.

Job Responsibilities:

  • Facilitate and manage the out-of-box failures (OBF) and repair policies.
  • Maintain working knowledge of store’s and mr rpice money’s policies and procedures.
  • Actively engage with a minimum of 15 to 20 customers daily to build a strong customer base through providing personalised product guidance, resolving issues and following up on purchases.
  • Enhance product knowledge utilising resources available.
  • Actively strive for quick complaint resolution and the avoidance of escalation of issues.
  • Provide updated information on warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
  • Achieve and/or exceed daily sales goal by cross selling and promoting additional products and services.
  • Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance.
  • Provide accurate product information to all customers when needed.
  • Offer customers an exemplary and timely service.
  • Maintain knowledge of current sales, sales promotions and campaign related requirements.
  • Efficiently drive sales through upselling products based on customer’s needs analysis and preferences.

Qualification & Experience:

  • Customer orientation
  • Grade 12
  • 1-2 years relevant experience in a similar role
  • Attention to detail
  • Problem solving

Job Details:

Company: Mr Price Group

Vacancy Type:  Full Time

Job Location: Polokwane, Limpopo, SA

Application Deadline: N/A

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