Lancet Careers – Laboratory Assistant

Website Lancet Laboratories

Job Description:

To perform laboratory specimen preparations and related procedures in terms of pre and post testing standard operating procedures.

Job Responsibilities:

  • Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
  • Receive specimens and allocate bar code storage numbers on the Laboratory Information Systems and resolve any related problems.
  • Management of the receiving area, give out relevant information and direct clients to relevant departments while offering excellent customer service
  • Pre Analytical preparation of specimens as per SOP’s/WI.
  • Resolve outstanding specimens and test results in accordance with TAT’s.
  • Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
  • Receive, assist and respond to all communication received via telephone, mox,tasks and email to ensure excellent customer service.
  • Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.

Job Requirements:

  • Problem solving
  • Confidentiality / Sensitivity
  • Hand-eye co-ordination
  • Rule orientation
  • Attention To Detail
  • Self-management
  • Ability to work in a pressured environment

Qualification & Experience:

  • Relevant Certificate
  • 0-1 Yrs Relevant Working Experience
  • Registration in relevant discipline with HPCSA
  • Grade 12

Job Details:

Company: Durban, KwaZulu-Natal, SA

Vacancy Type:  Full Time

Job Location: Lancet Laboratories

Application Deadline: N/A

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