Jobs at FNB – Client Portfolio Analyst

Website FNB South Africa

Job Description:

To support the Client Portfolio Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the client’s credit facilities.

Job Responsibilities:

  • Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
  • Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.
  • Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
  • Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
  • Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes.
  • Create own development plan and review plan with team leader or manager.
  • Ensure analysis is conducted to identify business performance improvements and reengineering initiatives
  • Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
  • Understand which competencies and skills are required to be mastered to ensure personal development and performance.
  • Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.

Qualification & Experience:

  • Relevant Business Degree.
  • 3 to 4 Years Credit and relationship management experience.

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Richards Bay, Kwazulu Natal, SA

Application Deadline: N/A

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