Jobs at ABSA – Digital Product Manager

Website Absa Group Limited

Job Description:

This role provides a unique opportunity to combine Deep Client and Colleague Insights and Emerging Technology to enhance the value we deliver to clients. This role will be focused on defining platform capability required to shift the dial in client and colleague experience for Online platforms. Close collaboration with Colleagues, Product Teams, Design Teams, Tech and Operational Teams will be required to co- create solutions

Job Responsibilities:

  • Execution model: Plan and drive execution of activities aligned with the Corporate Digital Platform execution model (SAFE)
  • SLA’s: Agree SLA’s with key stakeholders. Set SLA’s with key support teams. Manage and drive ongoing SLA improvements
  • Evaluate solutions that enable a client and colleague eco-system, provides differentiation and reduces cost in relation to Corporate Banking.
  • Be pivotal in understanding emerging technology trends/breakthroughs (For example : Blockchain, AI, Smart contracts), keep abreast of influencing factors in relevant security risks/new development
  • Create platforms to engage with strategic clients on co-creating solutions.
  • Continually seek to improve the rate of turn/return through one full-cycle of the Build-Measure-Learn feedback loop
  • Provide input to Marketing teams on content for positioning Omni-channel capability.
  • Portfolio management: Plan and manage ongoing investment and activity in-line with defined portfolio. Include capacity, capability planning and development
  • Risk: Assess risks and implement relevant mitigants with a view to consistently reducing organisation risk (Focus on new technology).
  • Partner with Change team to train and support Service ; Sales Enablement and Coverage teams

Qualification & Experience:

  • Salesforce Certifications and 3-4 years’ experience
  • Minimum 5 years’ experience in an Agile environment
  • 5-8 years’ experience in the financial industry (Knowledge in Corporate Banking)
  • B-degree
  • Product Owner Certification ( SAFe; Agile)

Job Details:

Company: Absa Group Limited

Vacancy Type:  Full Time

Job Location: Sandton, Gauteng, SA

Application Deadline: N/A

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