Thursday , April 18 2024

Foschini Stores Vacancies – Senior Area Manager

Website The Foschini Group - TFG

Job Description:

With stores located in prime shopping centres in Southern Africa the @home Division include @home and @home Livingspace stores.Our stores offer a range of quality home ware and furniture coveted by customers who enjoy the finer things in life.The role requires an Area Manager who is passionate about our brands, and would like to join a leading retailer.As an Area Manager you will be expected to drive customer service, achieve financial goals, and lead the store teams by building the best teams capable of achieving business expectations.Please note this role covers the KwaZulu Natal Area, so location is dependent on where the successful individual resides in the area.

Job Responsibilities:

  • Ensure a culture of exceptional customer service is consistently achieved by implementing and monitoring our customer experience strategy and standards within the area
  • Achieving business results by driving and analysing stores’ performance, maximizing traffic trends, and holding teams accountable to deliver on KPI’s
  • Optimise business results by effectively managing stock and operational campaigns
  • Lead, inspire and motivate a team that consistently focuses on our customers, maintaining the brand, execute all operational functions and minimise risk in stores.
  • Recruit, develop and coach high-performing teams who achieve business results
  • Be a Brand Ambassador to drive brand awareness and build customer loyalty
  • Overseeing a number of @home stores by partnering with different stakeholders, including operations, store and support teams to implement the operational strategy

Job Requirements:

  • Ability to manage a number of store operations with full P&L accountability within an area
  • Ability to build and maintain strong, business partnerships with leaders at all levels
  • Ability to link competitive trends in order to influence business partners and share key product and market opportunities
  • Skilled problem-solver who applies rigorous logic and methods to find meaningful solutions
  • Ability to communicate effectively at all levels
  • Ability to work a flexible schedule to meet the needs of the business including weekends
  • A leader who develops, inspires, motivates and drives high performing teams
  • Passion for delivering exceptional customer service
  • Adaptable and able to manage change effectively
  • Proven experience operating at Area Manager level

Job Details:

Company:The Foschini Group – TFG

Vacancy Type:  Full Time

Job Location: Durban, KwaZulu-Natal, SA

Application Deadline: N/A

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