FNB Jobs – Multi Skilled Consultant Sales

Website FNB South Africa

Job Description:

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Job Responsibilities:

  • Identifyand sell/cross sell products aligned to customer needs
  • Maximizechannel optimisation opportunities identified aligned to customer needs
  • Conductthemselves in an ethical manner at all times
  • Adhereto the TCF (Treating Customer fairly) principles in all that you do
  • Ensureactivities support cost containment and reduction
  • Optimizeevery customer interaction to migrate or convert customer to eChannels and orencourage use of digital and self-service channels
  • Connectwith our customers by living up to our brand promise of how can we help you? atall times.
  • Conversewith our customers in a way they fully understand and provide helpful solutionsand products based on their needs.
  • Alwayscomply with procedures and processes contained in the relevant businessguidelines and understand the risk

Job Requirements:

  • value our differences
  • build trust, not territory
  • make a promise
  • be deeply invested
  • stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us
  • today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the
  • recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability
  • information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
  • have courage
  • always do the right thing

Qualification & Experience:

  • Years of Experience : 1-2 years related experience
  • Person must not be an unrehabilitated insolvent
  • Minimum Qualification : NQF 4 Qualification
  • Preferred Qualification : Relevant NQF 5 qualification as prescribed by the Financial Services Board Regulatory Exam qualification

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Nqanqarhu, Eastern Cape, South Africa

Application Deadline: N/A

Apply Here

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