FNB Internship – Sales Consultant I

Website FirstRand

Job Description:

Provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding FNB solutions within a dynamic environment, whilst adhering to policy and process.

Job Responsibilities:

  • Maximize cross-sell opportunities identified aligned to customer needs based customer needs analysis.
  • Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
  • Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Treat customers as you would want to be treated.
  • Ensure activities support cost containment and reduction.
  • Optimize every customer interaction to migrate or convert customer to echannels and or encourage use of digital and self-service channels.
  • Adhere to the TCF (Treating Customers fairly) principles in all that you do.
  • Use opportunities identified to increase market share.
  • Meet and exceed monthly sales target.
  • Take ownership of solving our customers problems or queries as efficiently and quickly as possible
  • Conduct myself in an ethical manner at all times.

Qualification & Experience:

  • Person must not be an unrehabilitated insolvent
  • Relevant NQF 5 as prescribed by the Financial Services Board
  • Regulatory Exam as prescribed by the Financial Services Board
  • Minimum Requirements : FAIS Compliant as prescribed by the Financial Services Board
  • Preferred (Ideal) Qualification : An appropriate recognised business degree at NQF level 6

Job Details:

Company: FirstRand

Vacancy Type:  Full Time

Job Location: Randfontein, Gauteng, SA

Application Deadline: N/A

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