FNB Debt Collection Vacancies – Business Banker

Website FirstRand

Job Description:

Responsible for management of their function devising implementing and provide input into the customer relationship management strategy. To strategically and operationally manage and grow a portfolio of Small and Medium Enterprises with high profit generation.

Job Responsibilities:

  • Ensuring compliance with relevant legislation and specifically in terms of client expectations.
  • Maintaining an appropriate profile within the community, initiate and ensure drawdown quality credit applications.
  • Developing in-depth knowledge of a business client’s activities.
  • The achievement of set targets through managing and maintaining allocated portfolios thus ensuring client retention.
  • Sound portfolio management and optimising the true potential of portfolios.
  • Acquire profitable new business and identify client needs and deliver customised solutions for a portfolio.
  • Identification of business opportunities or create new business concepts and development approaches to support business growth.
  • Following of process protocols to achieve service excellence.
  • Monitoring and evaluation of the organisations success in managing its legal and compliance risks.
  • Servicing and managing product distribution and cross sell within each business client to maximise profits and ROE.
  • To create portfolio specific strategies/ actions that will generate revenue growth, ensuring that individual targets are met.
  • Managing the resolution of transactional banking issues when escalated from operational areas to ensure customer satisfaction.
  • Develop relationships with a wide range of product specialists within the FirstRand Group and build collaborative relationships and optimise co-operation between functions within FirstRand to support client service excellence.
  • Quality of the Business client base within the portfolio.

Qualification & Experience:

  • 3 to 4 years relevant experience
  • Relevant Degree

Job Details:

Company: FirstRand

Vacancy Type:  Full Time

Job Location: Sandton, Gauteng, SA

Application Deadline: N/A

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