FNB Call Centre Jobs – Administrator

Website FNB South Africa

Job Description:

Provide efficient and effective administration support to ensure the smooth running of a functional area.

Job Responsibilities:

  • Provide timeous and accurate Management Information.
  • Set up and maintain filing systems for the business unit to ensure efficient service is provided
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
  • Maintenance of all administrative processes for the departments operational activities
  • Comply with governance in terms of legislative and audit requirements
  • Resolve all customer queries efficiently, and within agreed timelines.
  • Manage own development to increase own competencies
  • Provide efficient and effective administration support to ensure accuracy in the functional area.
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions

Qualification & Experience:

  • Grade 12.
  • 3 – 5 years relevant experience.

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Durban, Kwazulu Natal, SA

Application Deadline: N/A

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