Fidelity Vacancies Cape Town – Duty Manager

Website Fidelity Services Group

Job Description:

Reporting to the Site Manager. The overall purpose of this position is to manage the shift from an Operations perspective in covering the following key areas, client liaison, HR /IR matters, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Job Responsibilities:

  • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
  • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
  • Dealing with all required administration matters
  • Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
  • General management and supervision of security staff to ensure that required performance is met at all times
  • Liaising daily with the Site Manager on various Operational matters
  • Liaising daily with management on various operational issues
  • Managing allocated areas to ensure that contractual requirements are met as stipulated by the client

Job Requirements:

  • Driven for results
  • Presentable
  • Goal Setting & Organisational skills
  • Analytical, Critical Thinking & Planning skills
  • Strong leadership ability
  • Leadership & Self Development
  • Driving & Managing change

Qualification & Experience:

  • Valid Driver’s License with own reliable transport is required.
  • Staff management experience is required.
  • Computer literacy with expert knowledge of the complete Microsoft package.
  • Matric/Grade 12 Certificate or equivalent. PSIRA Grade A registered.
  • At least 5 years’ experience in the Operational Security Management structure
  • At least 10 years’ experience in the security industry.

Job Details:

Company: Fidelity Services Group

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

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