Vacancieshut
Website Clicks Group
Job Description:
To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job Responsibilities:
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
Job Requirements:
- Strong customer orientation
- Knowledge of customer service excellence
- Planning and organising skills
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
- Knowledge of labour legislation and IR practices
- Problem-solving skills
- Sound managerial, tutorship and coaching skills
- Results and target driven
Qualification & Experience:
- Essential: Minimum 1 year People Management experience
- Essential: Registration as Responsible Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
- Essential: Minimum 2 years’ experience post community service year
- Essential: Registered Pharmacist with SAPC
Job Details:
Company: Clicks Group
Vacancy Type: Full Time
Job Location: Taung, North West, SA
Application Deadline: N/A
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