Job Description: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Job Responsibilities: To ensure the safe handling of cash at all times. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. Job Requirements: Desirable: experience in a customer facing role within a retail/FMCG store operations environment Essential: Grade 12 Desirable: Maths 50% and English 50% at Grade 12 level Qualification & Experience: Good communication skills Strong customer orientation Understanding of stock management procedures Knowledge of customer service excellence Planning and organising skills Retail/FMCG background and understanding of merchandising and promotions principles Basic maths calculations Problem-solving skills Job Details: Company: Clicks Group Vacancy Type: Full Time Job Location: Johannesburg, Gauteng, SA Application Deadline: N/A Apply Here Vacancieshut.com
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