Job Description: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Job Responsibilities: To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. To ensure the safe handling of cash at all times. To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. Job Requirements: Retail/FMCG background and understanding of merchandising and promotions principles Strong customer orientation Knowledge of customer service excellence Understanding of stock management procedures Problem-solving skills Planning and organising skills Basic maths calculations Qualification & Experience: Desirable: experience in a customer facing role within a retail/FMCG store operations environment Essential: Grade 12 Desirable: Maths 50% and English 50% at Grade 12 level Job Details: Company: Centurion, Gauteng, SA Vacancy Type: Full Time Job Location: Clicks Group Application Deadline: N/A Apply Here Vacancieshut.com
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