Job Description: To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Responsibilities: To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets. To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required. To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised. Job Requirements: Following instructions and Procedures Strong customer orientation Delivering Results and Meeting Customer Expectations Relating and networking Essential Competencies Problem-solving skills Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Qualification & Experience: Essential: Registered Pharmacist with SAPC Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Details: Company: Clicks Group Vacancy Type: Full Time Job Location: Cape Town, Western Cape, SA Application Deadline: N/A Apply Here Vacancieshut.com
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