Thursday , April 11 2024

Clicks Midlands- Assistant Store Manager

Website Clicks Group

Job Description:

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Responsibilities:

  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group’s labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.

Job Requirements:

  • Planning and organising skills
  • Computer literacy
  • Problem-solving skills
  • Strong customer orientation
  • Results and target driven
  • Numeracy skills
  • Good communication skills

Qualification & Experience:

  • Essential: Relevant Retail/Business Management qualification (External applicants)
  • Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management

Job Details:

Company: Clicks Group

Vacancy Type:  Full Time

Job Location: Midlands, KwaZulu Natal, SA

Application Deadline: N/A

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