Job Description: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Responsibilities: To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. Job Requirements: Knowledge of labour legislation and IR practices Problem-solving skills Knowledge of competency based interviewing Sound managerial, tutorship and coaching skills Sound understanding and application of financial management principles Strong customer orientation Planning and organising skills Results and target driven Qualification & Experience: Desirable: Retail Pharmacy experience Essential: Registered Pharmacist with SAPC Essential: Registration as Responsible Pharmacist with SAPC Essential: Minimum 1 year People Management experience Essential: Minimum 2 years’ experience post community service year Desirable: Unisolve experience Job Details: Company: Clicks Group Vacancy Type: Full Time Job Location: Fourways, Gauteng, SA Application Deadline: N/A Apply Here Vacancieshut.com
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