Clicks Group Vacancies – Pharmacy Manager

Website Clicks Group

Job Description:

To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Responsibilities:

  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  • To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
  • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
  • To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
  • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
  • To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.

Job Requirements:

  • Delivering Results and Meeting Customer Expectations
  • Strong financial acumen
  • Leading and Supervising
  • Computer literacy
  • Interpersonal skills (Customer service orientation and effective patient care)
  • Planning and Organizing

Qualification & Experience:

  • Essential: Minimum 1 year People Management experience
  • Essential: Minimum 2 years’ experience post community service year
  • Desirable: Retail Pharmacy experience
  • Essential: Registered Pharmacist with SAPC
  • Essential: Registration as Responsible Pharmacist with SAPC
  • Desirable: Unisolve experience

Job Details:

Company: Clicks Group

Vacancy Type:  Full Time

Job Location: Alberton, Gauteng, SA

Application Deadline: N/A

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