Clicks Group Vacancies – Pharmacy Manager

Website Clicks Group

Job Description:

To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Responsibilities:

  • To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
  • To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
  • To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
  • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  • To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.

Job Requirements:

  • Knowledge of labour legislation and IR practices
  • SAPC and relevant legal knowledge
  • Knowledge of stock, cost, risk and compliance management procedures
  • Ethical working practice and compliance
  • Sound understanding and application of financial management principles
  • Knowledge of customer service excellence
  • Knowledge of patient care, professional counselling
  • Knowledge of competency based interviewing

Qualification & Experience:

  • Essential: Registration as Responsible Pharmacist with SAPC
  • Essential: Registered Pharmacist with SAPC
  • Desirable: Unisolve experience
  • Essential: Minimum 1 year People Management experience
  • Desirable: Retail Pharmacy experience
  • Essential: Minimum 2 years’ experience post community service year

Job Details:

Company: Clicks Group

Vacancy Type:  Full Time

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

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