Careers at Clicks – Beauty Advisor

Website Clicks Group

Job Description:

To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales

Job Responsibilities:

  • To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
  • To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
  • To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
  • To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
  • To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
  • To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.

Job Requirements:

  • Strong customer orientation
  • Knowledge of beauty and skincare products
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Results and target driven
  • Knowledge of customer service excellence

Qualification & Experience:

  • Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment
  • Essential: Grade 12
  • Desirable: Relevant Beauty/skincare qualification

Job Details:

Company: Clicks Group

Vacancy Type:  Full Time

Job Location: Northam, Limpopo, SA

Application Deadline: N/A

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