Thursday , April 18 2024

Cape Nature Vacancies 2023 – Tourism Liaison Officer

Website CapeNature

Job Description:

CapeNature seeks to employ a qualified, experienced, and motivated individual, an opportunity to co-ordinate our tourism offering at the ever-popular Limietberg Nature Reserve & Wolwekloof. The nature reserves offer various key tourism facilities & activities namely, day visitor activities such as hiking; picnicking; swimming and camping. The successful individual will be based at Wolwekloof Nature Reserve, located near Ceres

Job Responsibilities:

  • On-the-Ground assistance to coordinate the deliverables of key programs, improvements, regular maintenance and drive the support required in Product Development, all of which is underpinned by elements of innovation and green technology solutions
  • Work with various teams to implement operational systems which drive a consistently high level of service excellence across all aspects of eco-tourism operations and the guest experience
  • Maintain the relationship, contract and ensuring service excellence standards offered by concessionaire partnerships. In addition, input into identifying and researching new opportunities to grow the experience offering and facilities at reserve level
  • Maintain key relationships with internal and external stakeholders which contributes to the delivery of the overall strategic plans of the department, and to ensure that the reserves tourism product is top of mind

Job Requirements:

  • Demonstrate experience managing accommodation/eco-tourism facilities;
  • Background knowledge of nature-based tourism and conservation
  • Working knowledge of the RoomSeeker reservations system will be an advantage, but not a key requirement
  • Experience in an eco-tourism environment is advantageous;
  • Language proficiency in two (2) of the three (3) official languages of the Western Cape
  • Excellent communication, project coordination, time & budget management and customer relations skills

Qualification & Experience:

  • A valid Code B drivers’ license
  • A formal Tourism / Hospitality / Business related qualification with at least (3) three years’ appropriate tourism/hospitality industry experience;
  • Working knowledge of the Microsoft Office Packages

Job Details:

Company: CapeNature

Vacancy Type:  Full Time

Job Location: Ceres, Western Cape, SA

Application Deadline: N/A

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