Cape Nature Jobs – Tourism Officer

Website CapeNature

Job Description:

CapeNature seeks to employ a suitably qualified, experienced, and customer-centric individual as the Tourism Officer, for a portfolio of reserves in the West region. The ideal candidate should be highly organized with vast experience in the project management field and be able to cultivate a high performing team.

Job Responsibilities:

  • Input and project manage key programs, improvements, regular maintenance and drive the support required in Product Development across the reserves, all of which is underpinned by elements of innovation and green technology solutions
  • Project manage the relationship, contract and in driving service excellence standards offered by concessionaire partnerships. In addition, identify and research new opportunities to grow the experience offering and facilities at reserve level.
  • Build key relationships with internal and external stakeholders in order to execute on the overall strategic plans for the region, and to ensure that the regions’ tourism product is top of mind
  • Input, champion, implement, and project manage a consistently high level of service excellence across all aspects of eco-tourism operations and the guest experience within the West regional reserves, in the Western Cape

Job Requirements:

  • Background knowledge of nature-based tourism and conservation.
  • Demonstrate excellent communication, project management, team management, budget management, time management and customer-focused skills required
  • Language proficiency in two (2) of the three (3) official languages of the Western Cape
  • Demonstrate experience managing accommodation/tourism facilities.
  • Experience in an eco-tourism environment is preferred, but not a necessity.
  • An energetic and self-motivated individual with a positive attitude
  • Experience in compiling building specifications for maintenance and repair work required for property management, is an advantage.

Qualification & Experience:

  • At least 2 (two) years’ experience in managing at least three staff members
  • A formal Tourism / Hospitality / Project / Business Management related qualification with at least (5) five years’ appropriate tourism/hospitality industry experience.
  • Demonstrate working knowledge of Microsoft Office Packages. RoomSeeker is advantageous but not a pre-requisite
  • A valid Code B drivers’ license, manual vehicle

Job Details:

Company: CapeNature

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

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