Broadreach Lay Counsellor Vacancies – Lay Counsellor

Website BroadReach

Job Description:

The Lay Counsellor’s primary responsibility is to support the implementation of tactical interventions at Department of Health (DoH) facilities and sites through the provision of direct HIV & TB related clinical services to patients and clients, namely pre.post and ongoing HIV/AIDS individual and group counselling, HIV Testing Services, TB Screening, referring HIV-positive persons and ensuring linkage to care .She / he will drive the 90-90-90 HIV and TB agendas for adults and children by ensuring that the NDOH HTS protocol and guideline are being implemented by target facilities. The Lay Counsellor will work in conjunction with a registered nurse/ professional nurse, enrolled nurse and Data Capturer on site and within the community using high yield modalities.

Job Responsibilities:

  • Contact patients who miss appointments within 3 days of missed appointment and reschedule
  • Maintain and monitor patients’ adherence to treatment regimen in order for counselling to be successful
  • Ensure that all direct service delivery reported according to BR reporting expectations (using the app, WMS or any other reporting tools provided)
  • Refer LTFU patients to WBOTs, Community Partners or as directed for return to care
  • Participate in organizing and staffing HIV/AIDS awareness events
  • Assist in establishment, implementation and sustainability of Adherence Clubs
  • Refer newly diagnosed HIV positive patients for ART initiation and ensure linkage to care
  • To conduct group information/education sessions with health service users
  • Support adherence by educating patients about self-management of HIV/AIDS and/or TB, tailoring instructions to patient’s individuals circumstances
  • Provide health education on health-related issues in patient waiting rooms and appropriate community events (as assigned by line manager
  • Compare phone log for missed appointments against facility daily appointments to ensure patients prompt return after a missed visit
  • Compare tracking list provided to WBOTs, Community Partners, other with appointment system to ensure patients return to care
  • Provide voluntary and confidential HIV Testing Services
  • Contact patients to return at scheduled intervals for Viral Loads in accordance with treatment guidelines

Job Requirements:

  • Empathy
  • Problem Solving
  • Has a customer centric mindset
  • Results orientation
  • Maintain confidentiality
  • Be solution focused
  • Able to connect with clients at different levels
  • Attention to detail
  • Ability to connect the dots, make linkages and collaboratively work across the organization to optimize the client experience

Qualification & Experience:

  • Minimum of 2 years relevant work experience and knowledge of public health facilities and H certificate (from an accredited service provider), a 10 Day Adherence Counselling certificate would serve as an advantage. IV programmes. Recommended: A valid 10 Day HIV Information and 20 Day Intensive Counselling
  • Senior Certificate (Grade12) or equivalent

Job Details:

Company: BroadReach

Vacancy Type:  Full Time

Job Location: King Cetshwayo, KwaZulu-Natal, SA

Application Deadline: N/A

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