Anglo American Vacancies in Johannesburg – Frontline Services Manager

Website Anglo American

Job Description:

We are seeking two Frontline Services Managers.One to work at Kumba Iron Ore operations and the other at Rustenburg Platinum. The purpose of these roles will be Information Management strategy development, solution development, service delivery for the respective operations and process / project management, risk management and relationship management across the respective operations.

Job Responsibilities:

  • Manage and secure strategies to enable operational units to meet business plans by enablement of appropriate IM (Commercial and OT) solutions.
  • Support the prioritisation of localised IM Solution “Demand Requests” and ensure resourcing synergies are captured across sites.
  • Develop and deploy consistent practices of Contractor and Contract Management for all vendors across the various sites to improve the quality, cost and raise the service level of performance across the region.
  • Share knowledge of technology risks and opportunities proactively to build competitive advantage and improve efficiency and effectiveness of business units.
  • Manage and take responsibility for the overall remediation of all IM critical service disrupting incidents.
  • Support the prioritisation of localised IM (Commercial and OT) Solution “Demand Requests” and ensure resourcing synergies are captured across sites.
  • Maintain a governance role to monitor the operational productivity of al IM commercial and operational technology infrastructure and support services.
  • Manage and own site IM projects within the agreed parameters.
  • Implement and Support Commercial and Operational technology principles, standards and designs for operations.
  • Review infrastructure landscape and suggest improvements/ optimisation opportunities .

Job Requirements:

  • Desirable: a postgraduate qualification in a related IM discipline.
  • A proven track record of extensive practical experience in a role and context of similar standing.
  • Strong stakeholder management experience.
  • A degree or equivalent in Information Management or relevant technical discipline.
  • Extensive Frontline IM services, toolsets and standards expertise.
  • Strong Information and Operation Technology discipline and governance knowledge

Job Details:

Company: Anglo American

Vacancy Type:  Full Time

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

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