Amazon Jobs From Home – Candidate Operations Specialist

Website Amazon

Job Description:

The ideal candidate will be an organizational guru, work effectively with internal teams and external candidates, possess great communication skills and have the ability to shift gears at a moment’s notice. We expect the Candidate Operations Specialist to be a passionate candidate advocate with extreme attention to detail, the ability to effectively prioritize, tackle ambiguity and multi-task.

Job Responsibilities:

  • Start date changes
  • Monitor and track the completion of pre-onboarding steps/status on and reporting platforms to ensure new hires successfully start on their scheduled Day1.
  • Monitor and support with pre-onboarding processes i.e. all elements between point of offer through day 1 training for new hires. These elements include, but are not limited to:
  • Background check monitoring and troubleshooting
  • IT equipment
  • Ensure candidates are well informed of what to expect during their pre-onboarding journey and are updated on the status of their pre-hire requirements.
  • Relocation-, immigration- and work authorization processing with external vendors
  • Support general candidate questions during the pre-onboarding process.
  • Support with communicating changes to TA and/or business teams when required.
  • Complete and distribute reports as needed by manager and business stakeholders.
  • Mandatory document verification (Employment contract and confidentiality agreement)

Job Requirements:

  • Ability to operate in a fast paced, changing and highly ambiguous environment
  • Familiarity with visa/immigration processes in EMEA
  • Desire to continuously improve the candidate/employee experience and focus on providing a high level of customer service
  • Experience with Excel, including charts, pivots, filters, vlookup, and macros
  • Ability to multitask, manage multiple relationships and prioritize effectively
  • Multi-state HR knowledge or the ability to learn and scale quickly
  • Strong attention to detail – accuracy is essential
  • Experience with HRIS (i.e. PeopleSoft, iCIMS, HIRE)

Qualification & Experience:

  • Maintain strict confidentiality regarding candidate information, benefits, and employee issues
  • Experience with Microsoft Office
  • 2+ years HR/Recruiting experience
  • 4+ years of work experience in a candidate or customer-facing role
  • Strong verbal and written communication skills

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

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