Job Responsibilities: Advise merchants of trends identified; Present statistical analysis to all clients; Install products and equipment at the client site and train the client on the use thereof, as and when required; Log queries raised by clients with the company's second line support function and keep clients informed of progress regarding the queries raised. Close the query on the system, once resolved. Obtain site visit signatures on all visits completed; Monitor client performance to identify trends and track improvements; Prepare sales documents and guide the client through the completion thereof and submit for processing as per the timeframes detailed in the product service level agreement. On the first day of every month, submit a monthly report to the Regional Manager; Keep client data and site visit information up to date on company systems daily; Provide clients with in-depth training. Identify opportunities to improve the clients' service offerings and sell where possible, tailor-made products and solutions to the client; Job Requirements: Client Billing and Settlement query resolution. Development Team. Support services for sales applications. Sales Leads and Assistance. Support services for terminals in field. Reception Finance. 2nd Line Query Resolution Support Telephonic support to Account Manager clients. Qualification & Experience: Bachelor's Degree, National Certificate Level 4 (N4) / Grade 12 (Required) Job Details: Company: Altron Vacancy Type: Full Time Job Location: Alberton, Gauteng, SA Application Deadline: N/A Apply Here Vacancieshut.com
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