Job Responsibilities: Investigate all machine faults as soon as they are reported and resolve where the resolution falls within the incumbent’s capabilities. Interface with the Site Manager, and advise of all trends concerning machine availability, machine utilization, consumable utilization, and new user requirements that may have become apparent. Check all machines on a daily basis and perform first-level maintenance such as the topping up of all consumables, polishing of the glass plates, cleaning of all rollers, etc. Maintenance of Print service terminal devices. Escalate all machine faults that the incumbent is not capable of resolving in accordance with the defined channels and service levels. Monitor consumable levels and ensure that orders are placed timeously where minimum order levels have been reached. Must be able to work shifts and weekends. Job Requirements: In some locations, specific language requirements are essential. Relevant Industry/Domain knowledge Following and adhering to Processes and Procedures Presentation and dress code. PC literate. Form part of a culture aligned to Altron’s strategy with regards to purpose; vision; values and goal. Ability to interface with all levels of technical support and end user personnel. Hardware skills. Customer service, attention to detail & quality (Behavioral Skills). Communication and information Qualification & Experience: Matric. National Certificate Level 4 (N4) / Grade 12 (Required) Job Details: Company: Altron Vacancy Type: Full Time Job Location: Cape Town, Western Cape, SA Application Deadline: N/A Apply Here Vacancieshut.com
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