Job Description: Adding an onsite print service to the site. This position involves loading of paper, checking equipment and performing a maintenance function at the customer site. First level support. Faults that the incumbent is not capable of resolving will then be escalated in accordance with the defined channels. Job Responsibilities: Escalate all machine faults that the incumbent is not capable of resolving in accordance with the defined channels and service levels. Check all machines on a daily basis and perform first-level maintenance such as the topping up of all consumables, polishing of the glass plates, cleaning of all rollers, etc. Interface with the Site Manager, and advise of all trends concerning machine availability, machine utilization, consumable utilization, and new user requirements that may have become apparent. Must be able to work shifts and weekends. Monitor consumable levels and ensure that orders are placed timeously where minimum order levels have been reached. Investigate all machine faults as soon as they are reported and resolve where the resolution falls within the incumbent’s capabilities. Maintenance of Print service terminal devices. Job Requirements: Ability to interface with all levels of technical support and end user personnel. Form part of a culture aligned to Altron’s strategy with regards to purpose; vision; values and goal. Relevant Industry/Domain knowledge Communication and information Presentation and dress code. Customer service, attention to detail & quality (Behavioural Skills). In some locations, specific language requirements are essential. Hardware skills. Following and adhering to Processes and Procedures PC literate. Qualification & Experience: National Certificate Level 4 (N4) / Grade 12: Grade 12 (Required) Matric Job Details: Company: Altron Vacancy Type: Full Time Job Location: Riverhorse Valley, KwaZulu-Natal, SA Application Deadline: N/A Apply Here Vacancieshut.com
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