Adcorp Blu Driving Jobs – Account Manager Assistant

Website BLU by Adcorp

Job Description:

To provide high quality customer service though end-to-end contractor support services, including managing the team of AMA’s, by following our processes and procedures.

Job Responsibilities:

  • Assists in loading all Purchase Orders where required onto HRS assignments to ensure that clients pay timeously.
  • Ensures that no Fixed Term Employee is on site without a contract having been sent / delivered to them.
  • First point of contact for all contractor queries including fees, tax, incorrect payments, structuring, leave (where applicable), etc.
  • Sends out timeous reminder emails to contractors about timesheet cutoffs.
  • Sends follow-up emails as required for missing documentation, such as EEA1 forms, outstanding contracts, banking details, consultancy documentation, etc.
  • Actions the administration of all extensions from end to end – including extension reminders / HRS reports to Account Manager.
  • Ensures contractors are paid on time, by accurately setting up new contractors including submitting all documents to finance by cutoff dates.
  • Provides training / assistance to Junior AMAs and AMAs, should the need arise.
  • Proactively looks for ways to improve the contractor management process by actively participating in projects designed to improve contractor process improvement.
  • Ensures all new starter forms are processed and administered in a timely manner.
  • Ensures contractor details are up to date on HRS.

Job Requirements:

  • Has a basic command of the business language to consider and ask business relevant questions
  • Demonstrates exceptional client service skills by engaging with all employees in a courteous manner, being well mannered and always being prepared to assist the business and going out of the way to achieve a solution
  • Always attending to queries in a professional manner both in person and in writing and timeously
  • Supports the business by providing an exceptional level of service delivery which includes attending to queries timeously and effectively
  • Displays a practical understanding of the Adcorp Professional services value proposition and objectives, and how functional business structures, reporting lines, systems and work processes support these objectives

Qualification & Experience:

  • Matric or Equivalent Qualification
  • Team Participation
  • Accuracy
  • Process Driven

Job Details:

Company: BLU by Adcorp

Vacancy Type:  Full Time

Job Location: Woodmead, Gauteng, SA

Application Deadline: N/A

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