To assist with the management of service request for hosting services, contract and business portfolio management, client billing and processing of supplier invoices.
- The provision and managing of a portfolio of support services to Line Managers.
- Reporting and Communication,
- Provisioning and capacity planning of the SITA Hosting infrastructure requests.
- Ensure that all the service request is maintained and update on a weekly basis
- Ensure that measuring and reporting upon the performance of the IT Infrastructure Service processes are in place and effective
Computer literacy Numerical PFMA SITA business processes ERP ITSM Computer based knowledge and experience WAN and LAN knowledge and experience Change Control Management Asset Management SLAManagement Performance Management Financial systems Project registration on ERP systems Communication Report writing.
Qualification & Experience:
Diploma in Office Administration or Diploma in Business Management or equivalent. ITIL Foundation Certification.
3 – 5 years working experience performing request fulfilment management in a corporate/public sector organization
Company: Centurion, Gauteng, SA
Vacancy Type: Full Time
Job Location: SITA
Application Deadline: N/A