Vacancieshut
Website Sanlam
Job Description:
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Job Responsibilities:
- Manage and monitor compliance and adherence to service level agreements.
- Manage correctness of processing/recording/reporting within a team.
- Guide administrators to investigate, resolve and communicate accurately, effectively and efficiently. (Internally and externally)
- Set clear direction in respect of team goals, objectives and outputs, performance management, training, coaching and system related duties.
- Manage professional verbal and written communication and reporting to clients. (Internal and external)
- Investigate, resolve and respond to internal and external client queries. (Verbal and in writing)
- Monitor risk within the team, department and system and liaise with relevant parties to manage, decrease and/or remove these risks.
- Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core – managing the correctness of processing within a functional team.
- Identify and inform Manager / Client Relationship Managers of any issues. (Escalation)
Job Requirements:
- Vendor and supplier and customer management
- Good understanding of regulatory and statutory environment
- Compilation, management and interpretation of Reportsexternally)
- A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and Income Tax Act and any other relevant legislative requirements.
- Management of admin/clerical employees
- Department operations and office management
- Ability to put in place effective audits and expense management controls
Qualification & Experience:
Grade 12 with 5 to 6 years related experience.
Job Details:
Company: Sanlam
Vacancy Type: Full Time
Job Location: Pretoria, Gauteng, SA
Application Deadline: N/A
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