
Website OUTsurance
Job Description:
Service incoming calls from existing clients, be it general queries or complaints in an efficient, professional, competent manner, to upsell on every individual call to the existing client, with the purpose of increasing the premiums, in accordance with the quality standards that are in place and in accordance with the values of OUTsurance.
Job Responsibilities:
- Extensive Sales and Customer service experience is essential
- Previous experience in the insurance industry would be advantageous
- Previous call centre experience – preferably in a client centric or sales environment
- An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human,
- Passionate and Recognition.
- Responsible to up-sell existing policies
- Preferably a candidate with experience in short term insurance.
- Preferably a candidate that has worked in a role where their salary was based on a commission structure.
Job Requirements:
- Driven
- Ambitious
- Customer Service enthusiasts
- Negotiations
- Work independently when required
- Highly motivated
- Interpersonal and communication skills
- Selling skills
Qualification & Experience:
- FAIS accreditation is essential (RE and Full Qualification) for applicants that have been working in the financial services industry prior to December 2010, preference will be given to applicants with their FAIS Regulatory Exams (RE1) completed.
- Minimum Matric qualification or equivalent qualification
Job Details:
Company: OUTsurance
Vacancy Type: Full Time
Job Location: Centurion, Gauteng, SA
Application Deadline: N/A
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