
Website Netcare
Job Description:
The Reception Manager is responsible for the overall management of the reception area and reception staff. He/She will also be responsible for admissions and discharge of patients in a professional, friendly and timeous manner as well as creating and maintaining goodwill with doctors and liaison with nursing staff regarding bed bookings.
Job Responsibilities:
- Implementation, monitoring and maintenance of all reception systems and controls
- Liaise with nursing employees regarding bed bookings
- Ensure employees collect outstanding monies due by private patients
- Ensure employees admit patients in a professional, orderly manner
- Ensure correct procedures are followed on the computer system
- Ensure employees collect deposits and surcharges where applicable
- Checking admission forms to ensure that they are correct
- Ensure employees discharge patients in a professional, orderly manner
- Liaise with doctors regarding Theatre List and diagnosis
Job Requirements:
- The ability to develop using collaborative relationships to help accomplish work goals;
- The ability to maintain stable performance under pressure by handling stress in an acceptable way to personnel and the organisation;
- The ability to actively participate as a member of a team to achieve goals;
- The ability to produce work of a high quality standard by accurately checking processes and tasks;
- The ability to work well under pressure ant to maintain effectiveness during changing conditions;
- The ability to identify and understand issues, problems and opportunities in order to take appropriate action and / or to resolve problems;
- Must be prepared to be flexible in working hours / shift work.
Qualification & Experience:
- 5 Years’ experience in a Reception
- Qualification in Administration
- 2 Years supervisory/Managerial experience advantageous
- Grade 12 equivalent NQF Level 4 Qualification
Job Details:
Company: Netcare
Vacancy Type: Full Time
Job Location: Midrand, Gauteng, SA
Application Deadline: N/A
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