Nelspruit Urgent Jobs – Business Manager

Job Description:

To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.

Job Responsibilities:

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations.
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals
• Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
• Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
• Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.
• Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
• Conduct business activities in line with internal and external service level agreements.
• Complete and submit relevant reports in accordance with operational requirements
• Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
• Understand role relevant systems and processes and implement to minimise risk.
• Ensure service level agreements are adhered to by following business unit process and procedure

Job Requirements:

• Writing business proposals Preparing and delivering presentations
• Building and maintaining effective cross-functional relationships with internal and external stakeholders
• Successfully selling banking solutions
• Identifying trends
• Working with a group to identify solutions to a problem
• Developing ways to minimise risks
• Communicating complex information – written and orally
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Drafting and checking accuracy of reports and records

Qualification & Experience:

• 2-3 years’ experience in Business Acquisition essential
• NQF Level 6 or Higher in a Financial or Business related field essential
• 4-5 years’ Relationship management experience in the financial sector a must
• Valid driver’s license and own reliable transport is essential
• Matric / Grade 12 / National Senior Certificate

Job Details:

Company: Nedbank

Vacancy Type:  Full Time

Job Location: Nelspruit, Mpumalanga, SA

Application Deadline: N/A

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