Nedbank Apply Online – Business Manager

Job Description:

Job Responsibilities:

• Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
• Conduct business activities in line with internal and external service level agreements.
• Understand role relevant systems and processes and implement to minimise risk.
• Engage with collaborative partners through collaboration forums and networks.
• Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations.
• Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
• Ensure service level agreements are adhered to by following business unit process and procedure
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals

Job Requirements:

• Successfully selling banking solutions
• Developing ways to minimise risks
• Communicating complex information – written and orally
• Conducting gap, needs and root cause analysis
• Identifying trends
• Drafting and checking accuracy of reports and records
• Writing business proposals Preparing and delivering presentations
• Working with a group to identify solutions to a problem
• Analysing and interpreting, situation, qualitative and quantitative data that requires an evaluation of multiple factors

Qualification & Experience:

• 4-5 years’ Relationship management experience in the financial sector a must
• Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous
• Matric / Grade 12 / National Senior Certificate
• 2-3 years’ experience in Business Acquisition essential
• NQF Level 6 or Higher in a Financial or Business related field essential
• Valid driver’s license and own reliable transport is essential

Job Details:

Company: Nedbank

Vacancy Type:  Full Time

Job Location: Bethlehem, Free State, SA

Application Deadline: N/A

Apply Here

Vacancieshut.com