Nedbank Apply Online – BB Services Manager

Job Description:

Job Responsibilities:

• Manage operational costs by spending within budget.
• Provide leadership insight and influence, succession planning and organising, coaching and upskilling team.
• Conduct career conversations, utilise the talent grid principles and develop talent retention programmes.
• Implement performance agreements, ensure a clear vision, agree on goals and objectives, provide regular feedback on performance, recognise and reward achievement and take appropriate corrective action where required.
• Address resource inefficiencies, promote multi-skilling and address capacity gaps by providing leadership insight and influence, succession planning and organising, coaching and upskilling team.
• Asses and develop own performance and behaviour through formal and informal feedback.
• Understand, apply and create awareness of regulations and legislation and enforce adherence.
• Manage and develop a capable high-performing team.

Job Requirements:

• Employee training/development
• Management information and reporting principles, tools and mechanisms
• Business terms and definitions
• Talent management
• Organisational behaviour theory
• Diversity management
• Communication Strategies
• Client Service Management
• Capacity planning

Qualification & Experience:

• Matric / Grade 12 / National Senior Certificate
• Business Banking Product experience would be an advantage
• Relevant Bachelor’s Degree with a preference on communication skills would be advantageous
• 2-3 years’ Business Service experience in the financial sector a must
• 2-3 years’ Relationship management experience would be an advantage
• Successfully completed NQF Level 5 Higher qualification in a Business or Financial related field
• 3 – 4 years’ People Management experience (e.g. 2IC / Team Leader)

Job Details:

Company: Nedbank

Vacancy Type:  Full Time

Job Location: Polokwane, Limpopo, SA

Application Deadline: N/A

Apply Here

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