MTN Vacancies Call Centre – Mobile Financial Services and Payment Systems

Job Description:

The Senior Manager: Mobile Financial Services and Payment Systems role is to provide Group wide leadership, development and innovation on Mobile Financial Services and Payment Systems. Lead the design, development and implementation model for the various payment, collections, acquiring, lending and other micro-finance systems, services, technologies, tools and platforms and control the release where the solutions are centralised. To develop a platform strategy that will support the Group’s products and services by providing effective technology platforms, BSS applications and support processes.

Job Responsibilities:

• Accountable in ensuring platforms and services are operated according to internal standards, external accrediting agency standards and legal requirements
• Define how data is collected, stored and distributed across Mobile Financial Services and Payment System channels.
• Ensure that Mobile Financial Services and Payment Systems and platforms comply with MTN’s Digital Platforms Architecture and where necessary implement plans to ensure alignment.
• Ensure the development of high level operational plans for each department that link to the function’s medium to long-term strategic goals.
• Drive the Mobile Financial Services and Payment systems technical architecture associated with the underlying platform infrastructure and the integration to back end systems.
• Define the approved tools and technologies to support team members and the services they provide
• Drive the implementation and effective delivery of the Mobile Financial Services and Payment Systems strategy
• Ensure that the Mobile Financial Services and Payment Systems and platforms are fit for purpose in performance, agility, adaptability and stability and enable MTN’s Mobile Financial Services growth strategy
• Ensure that all Mobile Financial Services and Payment Systems and platforms are regulatory compliant in their respective markets.
• Ensure collaboration between the Mobile Financial Services and Payment Systems team and the rest of the Digital Platforms and Services teams in order to validate new solutions, design service blueprints and ensure quick implementation processes.
• Ensure effective communication of the tactics, methods and practices employed in the implementation of the strategy
• Ensure automation, easy deployment and sound infrastructure for Mobile Financial Services and Payment Service platforms.

Job Requirements:

• Worked across diverse cultures and geographies advantageous
• Understanding of Financial and Payment Services regulatory and audit regimen
• Experience working in a medium to large organisation
• Experience developing transactional products and services
• Appreciation of agent, merchant or network based Financial and Payment services
• Knowledge of existing and emerging Financial and Payment models and schemes

Qualification & Experience:

• A relevant post graduate qualification an advantage
• Fluent in English
• Minimum of 4 year tertiary degree
• Minimum 5 years Financial Services and Payment Systems experience
• Relevant Certifications for industry
• Minimum 6 years with Managerial level experience

Job Details:

Company: MTN

Vacancy Type:  Full Time

Job Location: Roodepoort, Gauteng, SA

Application Deadline: N/A

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