Job Description: Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. Job Responsibilities: Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure. Authorize write offs, breakages, recalls and returns. Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales. Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures. Identify and propose new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable). Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards. Oversee the overall maintenance of the stockroom to meet housekeeping standards. Job Requirements: Budgeting. Communication skills. Computer literacy. Retail trade. Brand, customer & product understanding. Sales & service management. Qualification & Experience: 3 Years’ experience in a store managerial position. Grade: 12 (NQF Level 4) or equivalent. Job Details: Company: Mr Price Group Vacancy Type: Full Time Job Location: Durban, Kwazulu-Natal, SA Application Deadline: N/A Apply Here Vacancieshut.com
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