Job Description: Ensure customer's queries, store card applications, correspondence and employment verification. Job Responsibilities: Process all store card applications across all divisions to increase customer and credit base (outbound agents only). Telephonically confirm employment and personal details to verify information provided on the store application forms. Update customer's details on relevant Debtor's systems to ensure accurate and up to date customer details base. Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints. Job Requirements: National Credit Act. Grade: 12 ICASA (Independent Communications Authority of South Africa). POPI (Protection of Personal Information Act). 1 Year Call Centre Experience. Inquba Software. Consumers Protection Act. Debtors Processes. Job Details: Company: Mr Price Group Vacancy Type: Full Time Job Location: Durban, Kwazulu-Natal, SA Application Deadline: N/A Apply Here Vacancieshut.com
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