Vacancieshut
Website Mr Price Group
Job Description:
Ensure customer’s queries, store card applications, correspondence and employment verification.
Job Responsibilities:
- Process all store card applications across all divisions to increase customer and credit base (outbound agents only).
- Telephonically confirm employment and personal details to verify information provided on the store application forms.
- Update customer’s details on relevant Debtor’s systems to ensure accurate and up to date customer details base.
- Ensure customer’s queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints.
Job Requirements:
- National Credit Act.
- Grade: 12
- ICASA (Independent Communications Authority of South Africa).
- POPI (Protection of Personal Information Act).
- 1 Year Call Centre Experience.
- Inquba Software.
- Consumers Protection Act.
- Debtors Processes.
Job Details:
Company: Mr Price Group
Vacancy Type: Full Time
Job Location: Durban, Kwazulu-Natal, SA
Application Deadline: N/A
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