
Website Motus Holdings Limited
Job Description:
The Policy Administrator will be responsible for investigating queries related to policies loaded and telephonic requests daily. Management of email boxes and resolving requests or queries timeously, Investigate plans with loading errors.
Job Responsibilities:
- Costing of plans
- Investigate and finalise – plans loaded but not finalised for invoicing
- Review Query mailboxes – Policy Loading
- Investigate plans with loading errors
- Consolidate Dealer query list for resolution
- Receiving and checking of service and maintenance plans against Bordereaux’s + Checklists
- Escalate queries not resolved by the Administrators
- Follow up on plans queries older than 30 days incl. spot check on resolution
- Recording of receipt of all plans
- Capturing of all plans on the system (Microsoft Dynamics CRM)
- Filing of plans
Qualification & Experience:
- Criminal and credit clear
- Skills and Personal Attributes
- Own transport or Reliable Transport
- Grade 12 / Matric Bcom (Financial Management) degree or studying towards (added advantage) Studying towards Honours (optional)
Job Details:
Company: Motus Holdings Limited
Vacancy Type: Full Time
Job Location: Johannesburg, Gauteng, SA
Application Deadline: N/A
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