
Website Momentum
Job Description:
The purpose of this role is to attract, acquire and retain clients by designing and delivering a financial plan which services their financial wellness needs in line with the growth and engagement strategy
Job Responsibilities:
- Escalate client queries to the relevant department or stakeholder
- Achieve set targets on production, quality and conversion.
- Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services
- Conduct client financial needs analysis in order to create a customised financial plan to achieve clients’ financial goals.
- Investigate client queries within the agreed service level and ensure that client receives timeous feedback
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
- Engage telephonically with clients and fulfil on the process
- Calculated and advise on tax and legal implications of products and or changes.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Accurately capture client information, relevant actions and sales on the systems.
- Provide financial advice in line with the engagement strategy to enhance client’s financial wellness.
- Provide authoritative, expertise and advice to clients and stakeholders
- Adhere to compliance requirements in the sales process in line with legislative requirements.
- Must be able to conclude client engagement digitally
- Accurately complete all administrative and reporting requirements within agreed timeframes.
- Engage with prospective clients in order to highlight the features and benefits of risk products based on their chosen Myriad quote
- Build and maintain relationships with clients and internal and external stakeholders
Job Requirements:
- Meeting Timescales
- Managing tasks
- Problem Solving
- Upholding standards
- Adapts to different buyer behaviour
- Attention to detail
Qualification & Experience:
- Aspirations towards becoming a Certified Financial Planner (CFP)
- Degree in Financial Planning, Business, Finance or Economics (required)
- FAIS and advice accredited (preferably RE5 and COB3)
- Matric required
- It will be required that you are qualified to provide advice under supervision or independently
- 1-3 years’ sales experience in the insurance industry
Job Details:
Company: Momentum
Vacancy Type: Full Time
Job Location: Centurion, Gauteng, SA
Application Deadline: N/A
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